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You may have a corrupted file. This is usually due to improper shutdown of a system.
Possible fixes are: Log off all Registers and exit Plexis POS from all Registers except the one you
will be working with.
Then: From the Main Menu choose Utilities, File Utilities, Database Maintenance, and
Re-index All Files.
If this does not work then: From the Main Menu choose Utilities, File Utilities, Database Maintenance,
Rebuild databases.
If this does not work then: Try Posting Sales.
To reduce these types of problems in the future please verify the following system
guidelines are implemented:
1) Have a battery backup device on ALL computers that will be accessing Plexis POS.
2) If you are running on a Network a Dedicated Server is recommended. This means
if you need Three terminals used as a POS station then you need FOUR computers.
The fourth computer is used for the File / Print Server ONLY.
For more information please Visit:
If you still have problems then you will need to call us, as further support may not
be possible by e-mail due to the complexity of the issue. Please have your support Plan ID
ready when calling.
If you do not have a Telephone Support Plan, one can be ordered on line at:
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