PLEASE READ CAREFULLY PRIOR TO REQUESTING A LICENSE TRANSFER
* This service may not be required if you Fully Backup your software (click here) and then restore
on to your new computer.
Our Low Cost Products are intended to be installed once and on one computer or server only. It may be possible
to transfer your license key from one computer to another computer under the following conditions and within
the first year of your initial purchase:
1. Order Voice Support FIRST (click here).
2. Connect the computer that currently has the fully registered Plexis POS software running on it to an
Internet Broadband
connection and log into http://Plexis POS.com
PRIOR to calling our Support Department.
3. Call our Support Department during our normal business hours. We will log in remotely then bring up your
Plexis POS software
and remove the license key from your OLD machine. We must SEE your Registered Serial
Number from the machine that we will
be transferring the license key FROM.
4. After removing the license key you then can go on-line and re-register your product on any machine of
your choice.
Removing the license key will not destory or alter your data in any way.
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We can not provide FREE license transfers if:
A. We can not remove or verify the removal your old license key.
B. You have sold or closed your business and want to use the license in a different business.
C. You are not using the current major software version. (i.e. 2.8 to 2.9 free transfers are not allowed)
D. We can not verify your registration name or identity.
E. It has been more than one year from your original purchase date.
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You can not get a FREE re-registration code if:
1. Your computer is lost, stolen, damaged or has failed.
2. You have replaced the hard drive in your computer.
3. You have reloaded Windows on your computer.
4. Your product or product version has been discontinued.
5. It has been more than one year from your original purchase date.
6. Other restrictions may apply, please see our full license policy under
Help, License Agreement in your program.
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* Note: The Sales Department can NOT provide re-registration or license removal services.
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