NETWORK VERSION:
Check the following:
1. The Plexis POS license server must be running at all times.
2. The Computer or Server is logged into the Windows User that Plexis POS was originally registered under.
3. Do not Log Off the Windows User on the Computer or server.
4. The Plexis POS License Server is running and active (by the system clock)
5. The Plexis POS License Sever icon is in the Windows Startup Folder.
A. Once you have corrected the issue Exit each Plexis POS terminal out to Windows then log back in.
B. As an alternative try restarting the computer and log into the Windows User that Plexis POS was
originally registered under.
C. If you are unable to determine the cause please contact voice support for assistance.
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SINGLE STATION VERSION:
Check the following:
1. The Computer is logged into the Windows User that Plexis POS was originally registered under.
2. Do not Log Off the Windows User on the Computer or server.
A. Once you have corrected the issue Exit each Plexis POS terminal out to Windows then log back in.
B. As an alternative try restarting the computer and log into the Windows User that Plexis POS was
originally registered under.
C. If you are unable to determine the cause please contact voice support for assistance.
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Possible Causes for Lost Registration Keys:
1. Windows Security or Operating System preventing Plexis POS from operating properly.
2. Anti-Virus or Firewall blocking Plexis POS from operating properly.
3. You have replaced the hard drive in your computer.
4. You have reloaded or Upgraded Windows on your computer.
5. Your computer is lost, stolen, damaged or has failed.
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Click HERE for our Re-Registration Policy and Services
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