At Plexis Software refund requests are a very rare occurrence. We do recognize that on these rare occasions a refund may be in order.

If you have not yet requested a Plexis POS registration key you may ask that your payment be refunded in full and your account canceled. Upon account cancelation we will promptly refund any payment for the Plexis POS license via the payment method you used when the order was placed.

If you have requested and obtained a Final Registration Key or have already registered and activated Plexis POS our published policy is that no refunds are to be provided. Under certain circumstances however you may be able to request a refund. If we can remove the license key from our software on your computer a refund may be granted. Do not uninstall or destroy the Plexis POS program on your computer and then call our Sales Department for license removal and refund instructions. This is a Free Service and you will not be charged for our attempt to remove the license key.

It is important to us that you are happy with your decision and we will do everything possible to assist in accomplishing your goal.